Secure AI Solutions for Modern and Strong Institutions
Are you a public administration, university, or organization? We offer secure and reliable chatbots, voice assistants, or internal assistants to answer questions and simplify processes and documents.
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Leaders choose Citymind
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This project was carried out with financial support from the Technology Incubation Program.
Solutions for your organisation
Who is Citymind for?
Cities, towns, villages
A modern office without overwhelming the staff.
Universities, schools
Better student awareness, modern image
Companies
More effective communication, more leads and orders.
Products
AI chatbot for websites
Our AI chatbot automatically answers questions from citizens, students, and customers based on data from your website , helping your organization quickly resolve most common issues. Reports and data from conversations help you identify community needs.
Products
Aurora AI agent
An internal assistant for your organisation’s management and employees that works with knowledge, documents and simplifies processes. It offers a number of specialised templates for different sectors.
Products
AI voicebot
Voicebot is a voice assistant that independently handles common phone inquiries and relieves overworked employees.
The caller receives an answer immediately - the voicebot can handle dozens of calls simultaneously without queuing.
He answers questions at any time, even outside office hours, on weekends or during holidays.
If the query is more complex, the voicebot will forward the call to the correct agent with a summary of the request.
Products
AI Transcripts
It automatically converts both audio and video recordings into easy-to-read text.
It handles meetings, internal gatherings, interviews, and educational content.
It will speed up the preparation of minutes, summaries, and other materials for the team.
You can easily return to important information and continue your work.
We have a solution for everyone
Tailor-made development
We design and develop AI solutions to meet your organisation’s needs – from communications automation to specialised internal tools.
Safety a priority
Quick step-by-step deployment
Creating
Within 3 days
You choose a plan and a link to the data (web, PDF) that the chatbot will draw from. We will create a demo version for testing within 3 days.
Testing
Within 14 days
You test the chatbot's knowledge and provide feedback. You iterate and incorporate comments.
Integration
1 day
We will send the HTML code that your webmaster will add to the page. The chatbot is ready to use.
Customers love it
Prague 6
“There are currently a huge number of companies offering AI assistants for public administration. It is not easy to choose a quality, safe and effective solution – often these are overpriced products without clear governance, without taking into account the specific needs of cities or GDPR. Thanks to our involvement in the CommuniCity project, we were guaranteed an expert selection of a quality solution, a fast deployment and a transparent process.“
Vladimir Shuvarina
Representative, Director of KITT 6
Wet-Mountain
“The experience so far has exceeded our expectations. Just by the media interest her [AI Assistant Tessa] implementation has generated in practice. The added value was already realised by many at the launch, which took place symbolically on 1 May 2024, Labour Day, when not only the municipal office is closed and the employees are recharging for other tasks. But not Tessa, who tirelessly answered inquisitive questions at all hours of the day and night. Show me one single civil servant who will give you round-the-clock attention on his day off, and on a public holiday to boot. You must accept that AI is a never-ending self-learning process and you must allow it to make mistakes or inaccuracies. Tessa, for example, is still learning how to navigate through time correctly, for example, when asked about current cultural events, she will sometimes offer recent events.”
Matyáš Charvát
Mayor, legislative expert
Masaryk University
“Some time ago, we introduced a chatbot for applicants.
The most common topics? Entrance exams, study programs, sample tests. Interactions increased as the admissions process approached, especially at night when no one was on the phone at the faculty. I hope this is how the chatbot helped our applicants to sleep more soundly!
Citymind’s Econius has already answered more than 4,000 questions and helps you navigate the admissions process or the ECON MUNI study programs.”
Sylva Žáková Talpová
Vice-Dean ECON MUNI
Sliač
“If a person has questions about city services, hours of operation, or wants to learn more about local activities, Tessa is happy to help. She can answer most of the common questions and will even suggest what else you can ask if you’re interested in more details. For example, if you’re interested in the history of Sliač, Tessa will explain it to you.”
Ľubica Balgová
Mayor of Sliač
Latest case studies
Mokrá-Horákov: Over 670 hours that were returned to the office
AI chatbot for the web in Mokrá-Horákov simplifies daily communication with citizens and puts time back where it is least in a small office.
MENDELU: when a university builds not one chatbot but a new layer of accessibility
MENDELU shows what true AI digitisation of a university can look like step by step: from a pilot in one faculty to a broader
News
News, Tips, and Inspiration
How to grasp Citymind as an ecosystem, not as one solitary tool
The best collaboration with Citymind starts with a clear vision We prefer projects where it is
How to grasp Citymind as an ecosystem, not as one solitary tool
The best collaboration with Citymind starts with a clear vision We prefer projects where it is
Our team
Who’s behind Citymind
We help cities, universities and businesses use AI simply and effectively. We provide and develop AI solutions that improve communication, automate routine tasks and deliver data insights.
Contact
Contact us
Do you have a question or are you interested in cooperation? Fill in the form and we will get back to you as soon as possible. You can also take advantage of a free online consultation.
Media
Citymind in the media
Students at the University of Brno have created a new AI system. To help authorities with communication
AI in law: Regular monthly podcast reveals the revolution in advocacy
Dozens of institutions are already using the student AI communication project
Do you have a complaint against the city of Žilina? Your questions will be answered by the latest artificial intelligence
He can help you stay, but he can also advise you where to get meat, 24/7. The first municipal chatbot in the Czech Republic works in the Brno region
Citymind: Harnessing the full potential of generative AI for cities and citizens
